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Privacy Policy

In Practice

Pinnacle Life Credit Counseling and Life Coaching Services, LLC (PLCCS) is firmly committed to protecting your privacy and upholding the utmost standards of confidentiality. This Privacy Policy outlines how we handle your personal information, including the collection, use, retention, and disclosure of data while providing our professional services.

Information Collected

We collect only the personal information necessary to deliver our services. This may include your name, contact information, relevant background, and any additional details you share during purchases, bookings, sessions, and communications such as texts, emails, and phone calls.

Use of Information

Your personal information is utilized exclusively for the provision of our counseling and coaching services, appointment management, and effective communication regarding your progress and goals. We do not use your information for promotional purposes and will not share it with third parties unless we receive your explicit and informed consent.

Confidentiality

Any information shared during sessions is treated with the strictest confidence. Exceptions will only be made where disclosure is required by law, such as cases involving imminent harm or formal legal directives.

Data Security

We apply robust technical and organizational safeguards to prevent unauthorized access, modification, or disclosure of your data. Electronic records are protected within secure systems, and physical documents are stored securely in locked facilities.

Data Storage, Use, and Sharing – Wix

PLCCS is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers

Your Rights

You have the right to access, amend, or request deletion of your personal data at any time. Please contact us through the details provided on our website if you wish to exercise these rights. If you no longer want us to process your data, please contact us via the contact form found on our website.

Policy Modifications

We may revise this Privacy Policy periodically to reflect updates in our practices or comply with legal obligations. Any changes will be posted on our website, and we encourage you to review this policy regularly.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our approach to privacy, please reach out using the contact details listed on our website.

Pinnacle Life Credit Counseling

and Life Coaching Services, LLC

1 (302) 497-4267

SheilaAlexander@pinnaclelifeservices.com

 

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© 2024 by Sheila Alexander and Pinnacle Life Credit Counseling and Life Coaching Services, LLC

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